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SevaRoots Trust

Privacy Policy

Your privacy matters to us. Learn how SevaRoots Trust collects, uses, protects and manages your personal information.

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SevaRoots Trust cares deeply about your privacy. Protecting the personal information of our donors, volunteers, beneficiaries, and visitors on our website is a commitment we take seriously. This Privacy Policy explains how we collect information, how we use it, how we protect it, and your rights when you engage with us through our website, programmes or services.

01

Information We Collect

  • Personal Details: Name, email address, phone number, mailing address, date of birth and similar information.
  • Donation Information: Transaction and billing information. Sensitive payment information such as card numbers and CVV is not stored by us.
  • Volunteer Information: Background, skills, availability and preferences when you register for our programmes.
  • Website Data: IP address, browser type, pages visited and cookies used to improve your experience.
02

How We Use Your Information

  • Process donations and issue official receipts.
  • Share news, updates and impact stories.
  • Answer queries, comments and concerns.
  • Improve our programmes, services and website.
We do not sell or rent your personal information to anyone else.
03

Security of Donations and Payments

Donations made through our website are securely processed by third-party payment providers. We do not store sensitive payment details like card numbers or CVVs.

04

Information Sharing

Your information may be shared only: With trusted service providers (payment processors, delivery services). When required by law or government authorities. With your prior permission where applicable.

05

Cookies and Tracking

Cookies help enhance your browsing experience and customize content. You can disable cookies in your browser, but some features may not work properly.

06

Data Retention

We keep your data only as long as required by legal, tax, or reporting obligations. Data will be deleted safely or anonymised after this period.

07

Your Rights

Request access to personal information we hold about you. Request corrections if your data is inaccurate or outdated. Ask us to stop sending marketing messages. Withdraw consent where applicable.

08

Protecting Minors

We do not intentionally collect data from children under 18 without parental consent. If found, it will be deleted immediately.

09

External Links

Our website may link to external sites. We are not responsible for their content or privacy practices.

10

Modifications

We may update this Privacy Policy from time to time. Continued use of our site means you accept the updated policy.

Privacy Questions?

Your Rights

For any questions, corrections or concerns regarding this Privacy Policy, please contact our support team.

We’re Here to Help

Get in Touch with SevaRoots Foundation

Whether you want to donate, volunteer, collaborate with us or learn more about our NGO initiatives, we would be happy to hear from you.

SevaRoots Foundation volunteers serving the community
SevaRoots Foundation Serving communities across Delhi NCR

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Your information is safe with us and will never be shared.
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